News for November 4-23, 2009

Altec Selects ReadSoft as IDR Partner to Enhance its doc-linkTM IDM Solution

Partnership Brings Affordable Intelligent Document Recognition Technology to Altec’s SMB Marketplace

Laguna Hills, CA – November 16, 2009 – Altec Products, Inc., a leading provider of integrated document management (IDM) and workflow solutions to small and medium-sized businesses, announces that it has signed a worldwide distribution agreement with ReadSoft to market, implement and support ReadSoft’s accounts payable automation solutions through its vast network of resellers.

ReadSoft’s intelligent document recognition (IDR) component will be available as an option to the various doc-link bundles, giving SMBs access to technology once only afforded by larger enterprises.

“As we continue to penetrate the SMB market and receive feedback from our user community, our product marketing team has identified the need to expand the benefits of our solution by offering OCR and IDR technology,” said Mark Tague, Chief Technology Officer of Altec. “When selecting an OCR/IDR partner, we wanted to find an organization that was a market leader with a global reach to complement our sales and marketing model, and ReadSoft fit that bill for us.”

“ReadSoft has traditionally operated in the large enterprise marketplace, and our vision for growth includes expansion into the other markets,” said Bob Fresneda, President of ReadSoft North America. “Altec is well entrenched in the SMB space; its strategic alliances with Epicor, Sage, Dynamics and SAP make them a strong partner to help us bring IDR to customers in the SMB marketplace that have been demanding this type of solution for quite some time.”

For more info: www.altec-inc.com; www.readsoft.com

Reveille Software Products Available Through EMC Select Program

Reveille Management Consoles for EMC Documentum Software and EMC Captiva InputAccel Software Provide Customers with Increased Visibility and Comprehensive View Into Health of Business-Critical Applications

ATLANTA - November 10, 2009 - Reveille Software(TM), provider of experience and performance management (EPM) solutions that proactively monitor the health of business-critical applications, today announced that two Management Consoles for enterprise content management applications are now available through EMC Select, a program which helps customers easily acquire components that comprise an information infrastructure. Both Reveille Management Console for EMC Documentum software and Reveille Management Console for EMC Captiva InputAccel software are agentless application and user-level monitoring solutions that deeply integrate with the EMC enterprise content management platform to ensure timely operation of key components and business processes.

With both Reveille Management Consoles, EMC will now offer the ability to proactively monitor either Documentum or Captiva InputAccel components, processes, user experiences and business metrics. In addition, the consoles also include Reveille's recently released Application Performance Center, a configurable executive dashboard that provides business services visualization across multiple disparate systems, regions and groups.

For added business visibility, the Reveille Management Console for Documentum software also includes Reveille RealTime for Documentum, which provides agentless, real-time monitoring of individual user activity, application-specific analyses, transaction volumes and user activity - enabling companies to plan for capacity and usage patterns.

Reveille Management Console for Documentum software and Reveille Management Console for Captiva InputAccel software are available immediately through EMC Select. EMC Select helps customers easily acquire all the required components that comprise an information infrastructure.

For more info: www.ReveilleSoftware.com

Kodak Signs Agreement with D&H Distributing to Expand Small-to-Medium Sized Business Market Presence

ROCHESTER, N.Y., Nov. 23—A new agreement between Kodak’s document imaging business and D&H Distributing targets small-to-medium sized businesses (SMBs). “We foresee document imaging as an up-and-coming area for SMBs, and we’re increasing our investment in this space for our resellers,” said Rob Eby, Vice President of Purchasing, D&H.

D&H, a major North American computer products and consumer electronics distributor, adds KODAK Scanners to its existing lineup of KODAK Digital Cameras and KODAK All-In-One Printers. D&H will carry Kodak’s entire distributed capture portfolio.

For more info: www.dandh.com; www.kodak.com.

Canon U.S.A. Introduces New Image DR-2020U Scanner

New DR-2020U Document Imaging Solution Provides Advanced Scanning Technology For Office Workgroups

LAKE SUCCESS, N.Y., November 18, 2009 – Canon U.S.A., Inc. unveiled its new digital scanning solution for workgroup document imaging and general office applications – the new imageFORMULA DR-2020U – the latest model in the Company’s DR-Scanner line.

Ideal for distributed scanning and general office workloads, the DR-2020U offers versatile three-way scanning – a 50-page Automatic Document Feeder (ADF) for batch scanning, a flatbed to accommodate unconventional-sized documents, and a dedicated business card feeder tray to handle batch business card scanning. The DR-2020U is capable of one-pass duplex scanning at up to 20 pages / 40 images per minute (ppm/imp) in black-and-white and up to 20 ppm/imp in color.

The DR-2020U features an intuitively designed, copier-like control panel allowing users to quickly navigate through job functions resulting in increased workflow efficiency. Users can easily begin scanning operations through three pre-defined Scan-To-Job buttons for Copy, File and E-mail functions, as well as five programmable Scan-To-Job buttons for assigning up to 50 different imaging tasks. The Scan-To-Job buttons enable multiple users within a workgroup to access frequently performed tasks at the touch of a button, providing for simpler use and greater office efficiency.

Further enhancing user productivity, the DR-2020U includes ISIS/TWAIN drivers, industry standard interfaces which seamlessly link applications and scanners for easy hardware integration with third-party Enterprise Content Management (ECM) software. The new scanner is also bundled with the latest document imaging software packages – including Canon CapturePerfect and CaptureOnTouch, Adobe Acrobat Standard, NewSoft Presto! BizCard, and Nuance PaperPort Standard and OmniPage SE – to deliver a complete end-to-end solution.

Recognizing the need to capture original documents with precision, the Canon DR-2020U features a 1200 dots-per-inch (dpi) optical resolution, and includes a multitude of advanced image processing capabilities such as Advanced Text Enhancement, Color Dropout, Deskew and Border Removal to help optimize electronic document creation.

In addition, the DR-2020U employs efficiency-boosting features such as Double Feed Detection, Auto Page Size Detection, and Skip Blank Page to reduce tedious preparation and presorting of documents prior to scanning, helping to streamline workflows.

To ease integration with customer infrastructures, the DR-2020U universal workgroup scanner has been tested and is compatible with solutions from the following software vendors:

• Accusoft Pegasus
• Computhink, Inc.
• Datacap, Inc.
• Digitech Systems, Inc.
• DocuLex, Inc.
• Therefore Corporation

The new imageFORMULA DR-2020U universal scanner, which meets ENERGY STAR Program guidelines for energy efficiency and complies with the RoHS and WEEE directives for reduction of hazardous substances and waste products, is available immediately through all authorized Canon resellers for a manufacturer’s suggested retail price (MSRP) of $695.

Konica Minolta and Nuance launch eCopy document imaging software for integrated MFPs

Gerrards Cross, 18 November 2009 – Konica Minolta Business Solutions (UK) Ltd and Nuance Communications today announced the launch of Nuance’s eCopy ShareScan and eCopy Business Automation Services on integrated Konica Minolta multi function peripheral (MFP) products.

The new software allows business professionals to access Nuance’s eCopy document imaging capabilities directly from the high quality, colour bizhub control panel situated on the MFP. Benefits include

• Reduced Hardware – Eliminates the need for additional scanning hardware at the Konica Minolta bizhub MFP, thereby reducing maintenance and freeing up physical space.
• Centralised Administration – Enables IT administrators to easily manage the scanning functions at multiple remote devices, configure connector profiles, and deploy changes all from a single administrative console.
• Multiple Product Configuration Options – Provides the productivity enhancements of sophisticated document imaging software at price points that will provide quick return on investment.

eCopy PaperWorks desktop document imaging software is included with ShareScan. PaperWorks allows office workers to convert electronic and paper documents into text-searchable, secure PDFs and directly include them in business applications and workflows. PaperWorks provides advanced tools to scan, merge, modify, and connect documents with the software office workers use every day.

Konica Minolta Business Solutions (UK) Ltd also offers add-on Business Automation Services modules to complement Nuance’s integrated eCopy ShareScan. The barcode recognition and image enhancement software bring production scanning capabilities – typically only found in software used with production scanners – to MFPs, allowing office workers who have no knowledge of image processing to complete these tasks automatically

For more information please visit: www.nuance.com

Kofax Provides Leading Global BPO Provider with Document Capture Solution

Solution Enables Capture, Classification and Extraction of Data from More Than 2 Million Multi-Page Government Tax Returns and Related Documents Annually

IRVINE, Calif.– Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, today announced it will provide a leading global business process outsourcing (BPO) provider with a document capture solution. The value of the contract to Kofax is in excess of $200,000.

The India-based organization provides BPO, IT consulting and other technology services around the globe and has chosen Kofax software to capture, classify and extract data from more than 2 million multi-page tax returns and related documents annually for its client, an international government agency. This includes the classification and extraction of data from eight different types of tax returns, many of which are received in a combination of printed and handwritten text. The resulting data and images will then be exported into the organization’s SQL Server and IBM FileNet repositories.

For more information, visit www.kofax.com.

BANCTEC AND AL-FALAK ELECTRONIC EQUIPMENT & SUPPLIES CO. ESTABLISH DISTRIBUTION RELATIONSHIP

Agreement extends BancTec’s growth in Middle East

LONDON (November 12, 2009) BancTec, Inc., a global provider of advanced, high-volume, document and payment processing solutions and services, has signed a distribution agreement with Saudi-based Al-Falak Electronic Equipment & Supplies Co., a leading IT and communications solution provider. The agreement covers distribution in Saudi Arabia, Kuwait, Bahrain, Qatar, and the United Arab Emirates of BancTec’s highly acclaimed IntelliScan® and E-Series high-speed document scanning and sorting transports.

“Al-Falak has nearly three decades of successful experience delivering IT and communications solutions throughout the Middle East, and will be a strong partner as we seek to expand our presence in those markets,” said Darren Riley, sales manager, EMEA Emerging Markets, BancTec. “Their strong market knowledge and extensive relationships, in concert with our enterprise-scale solutions, will deliver significant benefits for large organizations throughout the region.”

For more info. visit www.banctec.co.uk or call +44 (0)1753 778888.

ibml Press Release: Legal & General America, Inc. Leverages ibml Scanning Technology for Back-File Conversion

BIRMINGHAM, AL, November 4, 2009—ibml today announced that Legal & General America, Inc. is driving the back-file conversion of legacy insurance policies with ibml's ImageTrac^® 3e document scanner. Banner Life Insurance Company and William Penn Life Insurance Company of New York are Legal & General America companies.

The ImageTrac 3e is a high-speed scanner incorporating barcode reading and dynamic TIFF capabilities. It delivers exceptional reliability and efficiency, with little down time and impressive productivity for front- and back-end scanning. The ImageTrac 3e is also very easy to implement, use and maintain. Legal & General America, Inc. went into live production with the ibml scanner just four days after the device was installed. Along with the ImageTrac 3e, Legal & General America, Inc. is using ibml's SoftTrac^® application software, which provides the operational control, capture accuracy and document processing intelligence to maximize performance.

With today's announcement, ibml now has more than a dozen U.S. insurance companies, including several of the country's largest insurers, using its document scanning solutions.

For more info: www.ibml.com

eGistics Introduces Enterprise Report Management Solution

Solution enables organizations to reduce report printing, handling and storage costs

DALLAS, November 10, 2009 -- eGistics, Inc., today announced the availability of eGistics ERM (Enterprise Report Manager), a hosted solution that electronically accepts, stores, indexes and distributes reports and print streams. eGistics ERM improves enterprise access to business information, reduces paper report printing, handling and storage requirements, and speeds document retrieval. Designed to offer a more flexible and cost-effective alternative to traditional computer output to laser disk solutions, eGistics ERM enables users to access reports via the Web.

eGistics ERM enables users to electronically accept, organize, index and store reports and make the information available via the Internet to authorized staff, partners, customers, and vendors. According to Amer Khan, senior vice president of product management, "This means that remote users can quickly retrieve the information they require without the need to call a research department or to have physical documents sent to them. Authorized users can print, fax, e-mail or download retrieved information, as well as add annotations to existing files."

eGistics ERM can accept output from a variety of different sources, in a number of different formats. Once the information is organized, indexed and stored, eGistics ERM can then distribute individual pages or bundles of report pages across an enterprise. Other features include the ability to

• Perform full-text searches of information by report content or by report generations
• Define report names and categories
• Export data to other software
• Define role- and user-based access, audit and authorization controls
• Convert mainframe report print streams into network printer readable format
• View reports online
• Provide a document repository
• Use point-and-click operations for system administration
• Set retention parameters and automatic purging/archival

For more information about eGistics visit www.egisticsinc.com or call 214-256-4600.

Revenue Discovery Systems Awards Smart Government Honor to Limestone County

Remote electronic preliminary hearings eliminate prisoner transport costs

BIRMINGHAM, ALA. – November 3, 2009 – Revenue Discovery Systems (RDS) announced today that its inaugural Smart Government Award recipient in the public private partnership category is Limestone County, which was selected for its efforts to reduce resource use. The awards were developed to recognize municipalities, counties, and state agencies that are taking innovative steps to enhance growth, create cost savings and provide environmental benefits.

The 39^th District Court and Limestone County Jail now utilizes video and document management technology to conduct remote electronic hearings, a practice that eliminates the need for transport of prisoners to hearings and reduces manpower and transportation costs to the county.

The county deployed technology by Cabinet NG and Cisco Systems which allows new prison inmates’ preliminary trial hearings to be electronically conducted with the judge. The system also allows for safe and secure transfer of documents by the Sherriff’s Office and electronic signature by judges.

“With regional, county and local government budgets being cut, counties such as Limestone are looking at ways to reduce labor costs, vehicles and the time needed for shuttling inmates between county jail and the courthouse,” said David Freeman, director of IT for Limestone County, Al. “Public safety is a significant return on investment. With this current integration, we made the most of our existing technology, but also integrated new equipment to create a more efficient way of delivering key county services.”

As David Seibert, Limestone County Commission Chairman, noted, “It would have been hard to put the video hearing technology into place without Cabinet NG: the company ensured we protected plaintiff rights, upheld the spirit of the law and gained huge efficiencies in manpower by making court documents available electronically.”

For more information, please visit www.revds.com.

SPRINGCM ANNOUNCES NEWEST VERSION OF CLOUD-BASED CONTENT MANAGEMENT SERVICE

New Features Designed to Create and Improve Content-Centric Applications

November 16, 2009—SAN MATEO, CA—SpringCM announced today the newest version of its award winning Software as a Service (SaaS) enterprise content management (ECM) platform. Highlights of the SpringCM 5.4 release include:

• Enhanced Automation of Key Records Management (RM) Activities: Version 5.4 enables organizations to automatically set the retention period on a record based on a date field inside a document (e.g. hire date, contract expiration date, etc.). This is not only helpful for ongoing document-driven processes but also when importing existing documents into the system through back-file conversion. In addition, users can now automatically classify a document as a record from within a SpringCM Advanced Workflow or a document rule, enabling business logic to drive records definition.
• Flexible, Customized Dashboards and Reporting: SpringCM’s reporting has been enhanced to provide more standard reports and easier to design custom reports. Custom dashboards introduced in Version 5.3 have been expanded with more dashboard layout options, tabbed dashboards and dashboards that are easy to customize to the user role in any SpringCM-based application.
• Extensible, Plug & Play Design and Deployment: SpringCM 5.4 enhances an organization’s abilities to update applications with new features.  Previously, whole application templates could be cloned to distribute an instance of a SpringCM application to different departments or customers. Version 5.4 extends this capability to allow any SpringCM object such as a workflow, report, metadata model etc. to be exported and then imported into any other SpringCM application. This allows application developers to publish new features as updates, and opens the door for end-user organizations to exchange applets that automate discrete functions critical to their business needs.

Other enhancements in SpringCM version 5.4 extend the view and markup functionality, improving the functionality exposed through Web services and PDF manipulation capabilities of the platform.

According to Dan Carmel, SpringCM CEO, “Version 5.4 of the SpringCM platform enhances our support for compliance and records management, gives customers new ways to gain insights into content-centric processes and enables partners to better develop, enhance and deploy applications built on the SpringCM platform. By rapidly incorporating dozens of customer and partner enhancements and automatically upgrading all customers to this release on the day it is available, we continue to demonstrate how SaaS transforms the user experience with content management - for the better.” 

For more: www.springcm.com

J&B Software Adds vCapture Remote Data Entry to Intelligent Document Recognition Suite

Partnership Provides Secure, Cost-effective Data Entry Alternative to J&B Clients

Blue Bell, PA – November 13, 2009 – J&B Software, a premier provider of enterprise-wide transaction and payment solutions, today announced that it will begin integrating Virtual Solutions’ vCapture data entry services with its Intelligent Document Recognition (IDR) solution. Under the terms of the agreement, J&B Software has been extended rights to distribute vCapture for use by its customers throughout the United States and Canada.

“J&B is dedicated to helping customers reduce the resources and costs required for transaction processing, imaging and document management,” said John Kincade, vice president of sales, J&B Software. “Our partnership with Virtual Solutions provides our IDR customers with a cost-effective alternative to expensive, manual data entry.”

“J&B Software shares Virtual Solutions’ commitment to providing accurate and timely data processing services.” said Robert J. Robinson, president, Virtual Solutions, Inc. “With our seamless integration into J&B’s IDR solution, Virtual Solutions’ remote workforce will provide the secure and scalable data entry services that J&B’s customers need.”

vCapture will be integrated directly into J&B’s IDR solution. With vCapture, sensitive paper documents never leave the confines of an organization. vCapture breaks documents into digital Snippets. Each Snippet is assigned a random ID, scrambled to guarantee security, and sent over SSL to Virtual Solutions’ network of independent key stroke operators. The keyers enter the data using a secure web browser. To ensure quality, each Snippet is validated by two sources before the data is returned to the host system. vCapture splits fields containing social security numbers and credit card numbers into multiple Snippets to maintain confidentiality of highly sensitive data. This technology ensures a 99.9% accuracy level and meets HIPAA Compliance.

For more info: www.JBSoftware.com; www.virtualsolutions.com.

Staffordshire University Increases Efficiency with Electronic Delivery of over 100,000 Documents Each Year

19 November 2009 – Staffordshire University is increasing efficiency by using Version One’s document management and imaging systems to electronically store and deliver over 100,000 documents each year.

Version One’s solutions, which are tightly integrated into the University’s Oracle E-Business Suite enterprise resource planning (ERP) system, are being used for the electronic storage of purchase invoices and the electronic delivery of remittance advices. These solutions will soon be used for the electronic delivery of tens of thousands of student finance documents every year, including 20,000 invoices, 40,000 dunning letters and thousands of monthly statements.

Lynn Coburn, Deputy Finance Director from Staffordshire University, says, “Before Version One’s systems, posting remittances was both time-consuming and costly as we’d be sending out 1,500 remittances on pressure-sealed stationery in the first-class post every month. By sending these remittances electronically, we’re now saving over £6,000 every year.”

Furthermore, 30,000 purchase invoices each year are now being scanned using a Kodak i1420 scanner, automatically tagged to the relevant entries in the Oracle ledger and stored in the Version One archive. As all authorised staff can now access these invoices by drilling down through Oracle, this has eliminated the need to photocopy, manually circulate and store all paper purchase invoices.

The next stages of the project involve using Version One’s solutions integrated into Oracle’s workflow for the electronic circulation of documents around the University. The solutions will also be used for the electronic creation and automated delivery of thousands of student finance documents including invoices, dunning letters and monthly statements, cutting pre-printed stationery, printing and postage costs.

Lynn Coburn comments, “When we start electronically delivering over 100,000 finance documents each year, we will be significantly cutting costs and freeing-up administration time. For instance, the 2,000 invoices each month we currently post to students can take a full day to print, which eats into the finance team’s time.”

With pressure from Government to implement environmentally-friendly measures, Version One’s solutions also support the University’s green agenda. Lynn Coburn adds, “Eliminating the printing and photocopying of documents will cut paper waste considerably, supporting our crusade to become as paperless as possible.”

For more info.: www.versionone.co.uk

WARC – new ISO file format to store billions of online data

A Web page that is here today, may not be here tomorrow. A new ISO standard, ISO 28500:2009, Information and documentation – WARC file format, will ensure that the vast and often valuable information posted on the Web is not lost when a page changes or disappears. ISO 28500 provides a file format known as WARC (Web ARChive), which offers a convention for concatenating multiple data objects into one long file. The format can be used to build applications for harvesting, managing, accessing and exchanging content.

“For a long time, keeping track of the staggering number of Web sites and pages posed a difficult challenge for digital curators and archivists, and resulted in countless lost data,” says Clément Oury, member of the working group that developed the standard.

“With WARC, ISO 28500 takes Internet archiving to the next level by enabling the effective management, structure and storage of billions of resources collected from the Web and elsewhere. Its standardization offers a guarantee of durability, and will help Web archiving become part of the mainstream activities of heritage institutions and other branches, by for example, fostering the development of new tools and ensuring interoperability between collections,” explains Mr. Oury.

The WARC format is an extension of the ARC file format, which has been used by the Internet Archive since 1996, and by numerous heritage institutions to store “Web crawls” – which represent extracts of entire Web pages and their links.

The motivation to extend the ARC arose from the discussions and experiences of these organizations within the International Internet Preservation Consortium (IIPC) – whose core mission is to acquire, preserve and make accessible knowledge and information from the Internet for future generations. IIPC members were finding it increasingly difficult to store and manage the growing volume of information coming from the Internet.

The WARC format differs from the ARC in that it offers new possibilities, notably the recording of HTTP request headers and of arbitrary metadata, the allocation of an identifier for every contained file, the management of duplicates and of migrated records, and the segmentation of the records. WARC files are intended to store every type of digital content, whether retrieved by HTTP or another protocol.

“Several applications are already WARC compliant,” adds Mr. Oury, “such as the Heritrix crawler for harvesting, the WARC tools for data management and exchange, the Wayback Machine, NutchWAX and other search tools for access.”

ISO 28500: 2009, Information and documentation – WARC file format, was developed by ISO technical committee ISO/TC 46, Information and documentation, subcommittee SC 4, Technical interoperability. The standard is available from ISO national member institutes (see the complete list with contact details). It may also be obtained directly from the ISO Central Secretariat, price 118 Swiss francs, through the ISO Store or by contacting the Marketing, Communication and Information department (see right-hand column).

Canon acquires Ocè

Canon and Océ announced that they have reached conditional agreement to combine their printing activities through a fully self-funded, public cash offer by Canon for all the Shares of Océ. The offer price of €8.60 per Share of Océ (the "Offer") represents a premium of 70% over the closing share price of Friday 13 November 2009 and 137% to the average closing price of Océ's Shares over the last 12 months. The Offer values 100% of the issued and outstanding Shares of Océ at approximately €730 million.

Executive Summary:

• Canon and Océ aim to create the overall No. 1 presence in the printing industry;
• Combination to capitalize on excellent complementary fit in product range, channel mix, R&D, and business lines resulting in an outstanding client offer;
• Strong strategic rationale for Canon and Océ -- growing and building on proven track record in innovation and client servicing;
• Canon intends to make an offer of €8.60 per Share (cum dividend) for 100% of the outstanding Shares of Océ, representing a premium of 70% over Océ's closing share price of Friday 13 November 2009 and 137% to the average share price over the last 12 months;
• The Management and Supervisory Boards of Océ fully and unanimously support and will recommend the intended Offer;
• Holders of the depository receipts for Océ's cumulative preference shares, Ducatus, ASR and ING (approximately 19% of the total share capital), agreed to sell their interests to Canon; large shareholder Bestinver Gestion S.A. (approximately 9.5% of outstanding Shares) has provided an irrevocable undertaking to tender;
• Océ remains separate legal entity as a Canon division, headquartered in Venlo (the Netherlands); Océ brand is to be maintained and applied in all relevant markets. Océ to lead its R&D and manufacturing. Management Board and key management remain in place;
• Employees part of industry leader – existing labor agreements will be respected, no redundancies as a result of the Offer.

Iron Mountain’s Accutrac Gives Organizations Easy, Powerful Solution to Manage Entire Records Inventory Regardless of Format or Location

Latest release of records management software allows for centralized, web-based management of records

BOSTON--A recent Iron Mountain survey of 2,000 companies that revealed that approximately one in three have inconsistent processes for retrieving records. This inconsistency and lack of control over records leaves organizations vulnerable to the costly fines, penalties and brand damage that often results from non-compliance with legal and regulatory mandates.

Recognizing this challenge, Iron Mountain Incorporated (NYSE: IRM) has delivered a more powerful version of its Accutrac records management software to help organizations take greater control of their records. Accutrac lets organizations track, manage and apply consistent retention policies to their records, whether they are located in company file rooms and servers or stored offsite with a vendor, through a single system.

Available now, the new version of Accutrac gives organizations more centralized control of their records inventory, promoting a more consistent approach to records management, while adding capabilities to improve the overall user experience. Accutrac offers a new Web interface to Iron Mountain Web Services so customers can request records be picked up, order the retrieval of offsite records, and perform other transactions, directly through Accutrac. This eliminates redundant data entry and ensures greater compliance across the entire records lifecycle.

Along with the new Web interface, Accutrac now offers:

• Increased compliance and litigation readiness through a records retention and hold workflow system, providing clear and detailed audit trails;
• Extensive search capabilities, enabling organizations to build complex queries, retain search definitions, and utilize full-text searching, as well as support for a tree-structured hierarchy of records that can search user-defined workspaces through quick, single view access;
• Improved security for organizations, offering role-based security and access permissions for easier administration of detailed security and data access settings;
• Greater flexibility for customization, allowing for customer-defined toolbars that easily map to internal processes and fully configurable data entry screens for each item type (e.g., email or physical records).

Through a strategic partnership and integration with IBM® InfoSphere Enterprise Records, Accutrac gives companies one place to view and manage their electronic data as well as their physical records. This single view into records enables companies to more easily apply consistent records management policies, a critical practice for ensuring regulatory compliance and quick access to records across the organization.

Additionally, Accutrac has expanded integration with Microsoft® Office Outlook® to allow users to “drag and drop” their email records directly from Outlook into Accutrac. Users can also now make records retrieval requests to Iron Mountain directly through Outlook, streamlining their records management workflow for their entire inventory.

Accutrac is also a Department of Defense (DoD) 5015.2-certified application, enabling organizations that work with the federal government to meet legal and regulatory requirements for managing federal records from creation to destruction

Accutrac is an integral part of Iron Mountain’s Document Management Solutions, For more information, visit www.ironmountain.com.